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How to set parental controls on PlayStation consoles
Parental controls and spending limits work alongside family management and playtime controls to help you manage your child's activity.
Before setting parental controls, you need to create a family and add your child as a family member.
- Sign in to Account Management and select Family Management.
- Select a child and then select Edit to set a parental control.
Go to Settings > Family and Parental Controls > Family Management.
Select a child and select a parental control to set.
- Go to Settings > Parental Controls/Family Management > Family Management.
Select a child and select a parental control to set.
- To make sure parental controls are effective, make sure your child has completed email verification and is signed in on their console.
- Change your console settings to prevent a child from changing parental controls.
- If you change parental controls while your child is playing a game, have your child sign out and sign back in for the changes to take effect.
- Parental controls are tied to accounts. If you change a setting on one device, this affects the other devices as well.
- If your child links a third-party service or app to their account, you receive a notification.
- Sign in to Account Management and select Family Management.
Select a child and Edit parental controls to manage access to games and content.
Go to Settings > Family and Parental Controls > Family Management.
Select a child and change parental controls to manage access to games and content.
- Go to Settings > Parental Controls/Family Management > Family Management.
Select a child and change parental controls to manage access to games and content.
When you select Communication and User-Generated Content > Restrict, from parental controls, the following are disabled:
- Sending text messages and voice chatting with other players
- (Sending pre-written messages in-game is allowed)
- Sharing user-generated content created by your child
- Seeing another player's user-generated content
- Linking select third-party services and apps that provide communication and user-generated content features.
You can prevent your child from seeing content unsuitable for their age, as well as prevent information from being exchanged with others. You can block the following user-generated content:
- Screenshots
- Video clips (gameplay video)
- Gameplay broadcasts
- Another player's user-generated content in-game
- Another player's personal description on their profile
A child can request an exception to use communication features in a specific game.
- Go to Account Management and select Family Management.
Select a child and then scroll down to the Privacy Settings section.
Select Edit.
- Select Parent/Guardian or Child.
- To manage your child’s privacy settings, select Privacy Settings from parental controls.
If you select Parent/Guardian, the family manager, parents or guardians can change the child’s privacy settings using parental controls.
You can also allow your child to change specific privacy settings themselves.
You’re notified each time the child adjusts their settings.
If you select Child, your child can change their privacy settings. The parents or guardians can only view the child’s privacy settings.
You’re notified each time the child adjusts their settings.
Sign in to Account Management and select Family Management.
Select the child you want to set a spending limit for, and select Edit to adjust the Monthly Spending Limit.
As the family manager, parent or guardian, you can decide how much your child is allowed to spend each month. By default, the monthly spending limit is set to 0. If your child is going to buy content on their account, be sure to change this setting.
Please note, if you’re a parent or guardian, let the family manager know if you make any changes to spending limits. If you’re the family manager, be aware that anyone you appoint as a guardian can change the spending limits you’ve created.
Playtime Settings
Time Zone
Age Level for Games (PS5/PS4 and PS3)
Age Level for Blu-ray Disc™ and DVD Videos
Use of PlayStation VR and PlayStation VR2
PlayStation®VR and PlayStation®VR2 are not for use by children under 12 years.
- Web Browsing
- Communication and User-Generated Content
- Age Filtering for Online Content*
- Monthly Spending Limit
- Allowed Games (Gameplay/Communication)
View requests to allow specific games and a list of games that already have been allowed. You can also allow games based on the request from here. - Services and Apps
View and manage your child's access to third-party services and apps that they've linked their accounts to. - Who can change privacy settings
- Privacy Settings
- Reset Password
- Deactivate [Sign In with Passkey]
*This applies to only some countries or regions.
Change Playtime for Today
Playtime Settings
Time Zone
Age level for games and apps (PS5/PS4 and PS3)
Blu-ray Discs and DVDs
Use of PlayStation VR and PlayStation VR2
PlayStation VR and PlayStation VR2 are not for use by children under 12 years.Web Browsing
Age Filtering for Online Content*
- Allowed Games
View requests to allow specific games and a list of games that already have been allowed. You can also allow games based on the request from here. - Services and Apps
View and manage your child's access to third-party services and apps that they've linked their accounts to.
Privacy Settings
Reset Password
*This applies to only some countries or regions.
Change Playtime for Today
Playtime Settings
Time Zone
Age Level for Games
Age Level for Blu-ray Disc™ and DVD Videos
Use of PlayStation VR
PS VR is not for use by children under 12 years.Use of Internet Browser
Age Filtering for Online Content*
- Monthly Spending Limit
- Services and Apps
View and manage your child's access to third-party services and apps that they've linked their accounts to.
Privacy Settings
- Reset Password
*This applies to only some countries or regions.
If your child tries to start a restricted game, the game is blocked, and a screen appears. From here, your child can send a request for you to make an exception for the game.
After they send a request, you, as the family manager, and appointed parents or guardians receive a notification as well as an email.
As the family manager, or an appointed parent or guardian, you can allow the request on the PlayStation Family app.
You receive your child's request in an email. As the family manager or an appointed parent or guardian, visit the website specified in the email and sign in to your account.
Select your child from the list of family members, and then select Gameplay in the Allowed Games section to view their request.
You can also view your child's request from the website below.
Log in as the family manager or an appointed parent or guardian.
Press the PS button to go to the control center, and then select Notifications.
Select your child’s request, and then select Go to [Allowed Games].
You can also manage your child's request by going to Settings > Family and Parental Controls > Family Management, selecting your child, and then going to Allowed Games.
How to make an exception for in-game communication features
When your child tries to use the in-game communication features during a game, a screen appears. From here, your child can send a request for you to make an exception for the game.
As the family manager, or an appointed parent or guardian, you can allow the request on the PlayStation Family app.
You receive your child's request in an email. As the family manager or an appointed parent or guardian, visit the website specified in the email and sign in to your account.
Select your child from the list of family members, and then select Communication in the Allowed Games section to view their request.
You can also view your child's request from the website below.
Preset restriction levels (PS5 consoles only)
Parental Controls are preset with age-appropriate levels of restrictions.
The same parental controls applied to your child's account online, using your PlayStation®4 console or PlayStation®Vita system, will carry over to your PlayStation®5 console too.
You can also change specific settings in a preset restriction level. When you do this, the restriction level changes to Customize.
Starting PS5 games and apps
Can start content if the age rating is the same or lower than the child's ageStarting PS4/PS3 games and apps
Can start the content if the age rating is 15 years and underStarting Blu-ray Disc
Can play the disc if the age rating is 16 years and underStarting DVD
Don't RestrictUse of PlayStation VR2 and PlayStation VR
Don't RestrictWeb Browsing
Don't RestrictCommunication and User-Generated Content
Don't RestrictAge Filtering for Online Content*
Don't RestrictMonthly Spending Limit
0
Starting PS5 games and apps
Can start content if the age rating is the same or lower than the child's ageStarting PS4/PS3 games and apps
Can start content if the age rating is 12 or 13 years and underStarting Blu-ray Disc
Can play disc if the age rating is 13 years and underStarting DVD
Don't RestrictUse of PlayStation VR2 and PlayStation VR
Don't RestrictWeb Browsing
RestrictCommunication and User-Generated Content
RestrictAge Filtering for Online Content*
RestrictMonthly Spending Limit
0
Starting PS5 games and apps
Can start content if the age rating is the same or lower than the child's ageStarting PS4/PS3 games and apps
Can start content if the age rating is 6 or 7 years and underStarting Blu-ray Disc
Can play disc if the age rating is 7 years and underStarting DVD
Don't RestrictUse of PlayStation VR2 and PlayStation VR
RestrictWeb Browsing
RestrictCommunication and User-Generated Content
RestrictAge Filtering for Online Content*
RestrictMonthly Spending Limit
0
*This applies to only some countries or regions.
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