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The PlayStation Family app lets you manage your family from your smart device, and offers additional options to monitor your children’s playtime.
| You can access parental controls on your console and on our website. Some family features may only be available via the PlayStation Family app. | 
When you add a child to your family, you configure their parental controls, playtime settings and privacy settings. You can change these settings any time:
*This setting may not be available in your country/region.
If your child tries to play a restricted game on a PS5 console, the game is blocked, and a screen appears. From here, your child can send a request for you to make an exception for the game.
After they send a request, you receive a notification and can choose to either allow or deny your child’s request to play that game.
If your child tries to use a restricted communication feature, it is blocked, and a screen appears. From there, your child can send a request for you to make an exception for that game.
After they send a request, you will receive a notification and can choose to either allow or deny your child's request to use communication features in that game.
When your child buys content from PlayStation™Store on their account, payment is taken from the family manager's wallet.
Contact our support specialists
We are aware that a small number of users are unable to launch the PlayStation Family app. We are actively working to resolve the issue.
Enter your date of birth.
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